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DO I NEED A REFERRAL TO BE SEEN FOR PHYSICAL THERAPY?

    In California, you have the option to visit a physical therapist directly for up to 12 sessions or 45 days (whichever comes first) without needing to see a physician or chiropractor for treatment of an injury or specific condition. If it becomes evident that your needs exceed what physical therapy can provide, we will refer you to appropriate specialist. It's important to remember that physical therapists are not authorized to make medical diagnoses. Additionally, some insurance companies require a diagnosis code for reimbursement, so you might consider seeing your MD or DC before beginning physical therapy if you intend to submit a claim to your insurance.

DOES ASCEND BILL INSURANCE FOR PHYSICAL THERAPY SERVICES?

Ascend Physical Therapy and Pilates Wellness PC does not have contracts with medical insurance providers. To maintain a high standard of care, Ascend has opted to operate as an out-of-network provider and will not bill your insurance directly. However, we supply you with a superbill for submission to your insurance. You will need to reach out to your insurance company to about your specific out-of-network coverage. Don't hesitate to call if you need assistance in understanding your benefits.

WHAT PAPERWORK DO I NEED TO FILL OUT PRIOR TO COMING FOR MY FIRST APPOINTMENT?

    All required paperwork will be emailed to you on the day you schedule your appointment. Please ensure that all forms are filled out and submitted before your first session, allowing your therapist to review them. Completing the paperwork should take no longer than 15, and it’s recommended to use a computer instead of a smartphone. If you don’t have access to email or a computer, kindly arrive 15 minutes early to complete the paperwork prior to your appointment.

WHAT IS YOUR NEW PATIENT/CLIENT PROCEDURE?

Please call us to schedule an appointment. If you are not sure what your needs are Physical Therapy, Pilates or Pilates with aPhysical Therapist then we can help you determine the direction you need to go in. 

DO YOU OFFER FREE HEALTH CONSULTATIONS?

Absolutely! If you're uncertain about whether you need Physical Therapy or simply wish to discuss your injury briefly to explore how we can assist you, we provide a complimentary -minute injury consultation.

HOW MANY PATIENTS DO YOU SERVE AT ASCEND PHYSICAL THERAPY AND PILATES WELLNESS?

At Ascend Physical Therapy Pilates Wellness, we are dedicated to delivering exceptional care. As a concierge clinic, we offer personalized one-on-one hour-long treatments for Physical Therapy, designed to tailor a program specifically to meet your needs.

510-876-8976

3636 Castro Valley Blvd Suite 9

Castro Valley, 94546

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